Thursday, July 19, 2012

Buying Dresses Online using Cash Payments

Some customers have contacted us stating that they do not have Credit Cards or a Debit Card linked online to make purchases from the dressOfLOVE online store. And would like an alternative form to purchase dresses online.

As a result of this we have added a new payment method from our online store which is Western Union. This means that you have an option to pay for dresses without the need to have a Credit Card or Debit Card linked online for making purchases. Western Union is the easy way to send cash money form and supports a wide range of currencies and countries. In addition

Western Union also allows payments to be sent online through their website or alternatively via one of the many Western Union store outlets. This makes it convenient to send money if you do not have a Credit Card or Debit Card for purchases online.

Currently our online store supports multiple payment forms (in which you can select your preferred payment method upon checkout) which are:
  1. Payments via Credit Card payments (via PayPal).
  2. eCheques (via PayPal).
  3. Directly from your bank account (account linked with PayPal).
  4. PayPal funds. 
  5. Wire Transfer to our bank account.
  6. Cash & Wire Transfers via Western Union.
You can read more information about payments at dressOfLOVE by visiting the how to pay for dresses link.

Wednesday, July 4, 2012

Let's take a Factory Walk!

As mentioned in our earlier blog post - we mentioned that we would write more blog posts featuring factory visits. After all it is one way for us to show case some of our products and show you what we have been doing.

It is always exciting seeing the process of products being custom made from the sourcing of the materials, seeing material being cut and then turned into the finished product.

What caught our attention today was this beautiful delicate Veil being made. This one caught our attention because of the lovely flowers being added onto the Veil. It was simple but the effect was impressive. We had to stop and take a closer look.

The flowers were being hand stitched onto the the Veil and great care was taken in order not to damage the Veil itself in the process. In this Veil the flowers were added in clusters of threes.

In general adornments onto Veils is not uncommon and it is a matter of personal preference as to what adornments should be used onto a Veil. Usually Veil adornments are subtle and chosen in such a way to complement the Wedding dress itself. 

This Veil was white in colour and has a borders to enhance the visual effects and highlighting where the Veil ends. This type of Veil comes in the choice of White or Ivory.

We wanted to stay longer to admire the Veil. However, the worker wanted to finish the Veil before lunch so we left the dress maker to complete the Veil.

Stay tuned for another factory visit soon...

Sunday, July 1, 2012

We Listen to Customer Feedback

We are excited to write this article because it is a direct result of feedback that we have received over last month. It seems several visitors have suggested different ideas which are broken down into the following:
  1. Show which items have free shipping. 
  2. Have requested where the reviews or customer testimonials are located for viewing.
  3. Asked us to clearly show which items are on discount or currently have a sale on. 
Your Feedback 
We have taken all the feedback suggested and  as a result have updated the way dressOfLOVE presents the information. In doing this we aim to make it easier to quickly source all the information easily.

Changes to the information presented is as follows:
  1. Shipping:
    All items that have free shipping or free postage will have a green airplane displayed in the bottom right corner of the product listing. Be sure to read the dressOfLOVE terms and conditions on free shipping and free postage.
  2. Reviews / Testimonials:
    We do not have a website page dedicated to customer reviews or customer testimonials. Instead we have opted that the reviews and customer testimonials should be attached to the product itself.
  3. Discount / On Sale:
    All items "On Sale" will have the words written "On Sale!" before the price of the item. In addition the actual discount percentage will be shown in a red circle on the top right hand corner. This allows you to easily determine what the savings are during the sale period. After the sale period ends the price will revert to the usual price. We've had additional suggestions that we should clearly show how long the sale is in effect for and when it ends. We are currently working on this feature and hope to have an update in the near future.
Your Feedback 
Further feedback can be submitted to us via: http://www.dressoflove.com/contact-us. We take all feedback seriously and it is part of our continuous cycle to improve our products and services.We encourage all forms of feedback.